| Company Name: | Mudra UAE |
|---|---|
| Company Email ID: | info@mudrauae.com |
| Company Website: | mudrauae.com |
| Registered Address: | Meydan Grandstand 6th Floor Meydan Road, Nad Al Sheba, Dubai, UAE |
| Registered Country: | United Arab Emirates |
| Last Modified Date of Privacy Policy: | 4th August 2025 |
Introduction
MUDRA LLC FZ ("we," "our," "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, services, or products.
By using our website, services, or products, you consent to the collection and use of your personal data in accordance with this Privacy Policy.
Information We Collect
We may collect the following types of personal information:
- Personal Identification Information: Name, Email ID, Contact Number, Company Details.
- Technical Data: IP addresses, browser type, browser version, time zone settings, browser plug-in types, and usage data.
- Transaction Data: Details of payments made or received, including billing information for services rendered.
- Usage Data: Information on how you use our website, services, and products.
- Marketing and Communications Data: Preferences in receiving marketing and promotional communications from us.
How We Collect Your Data
We collect your data through the following means:
- Directly from You: When you fill out forms, contact us via email, phone, or sign up for our services.
- Automated Technologies: We collect data through cookies, analytics tools, and server logs when you interact with our website.
How We Use Your Data
We use the data we collect for the following purposes:
- To Provide Our Services: Including investment consultancy, IT services, and holding company operations.
- To Improve Our Website and Services: Enhancing user experience and personalising content to suit your preferences.
- To Manage Your Account and Transactions: Processing your payments, managing your requests, and providing customer support.
- To Communicate with You: Sending updates, promotional offers, and newsletters as per your preferences.
- To Comply with Legal Obligations: Including regulatory and compliance requirements.
How We Protect Your Data
We are committed to protecting your personal information. We implement appropriate technical and
organisational measures to secure your data, including encryption, secure servers, and access controls
to prevent unauthorised access, alteration, or disclosure of your personal information.
However, no method of transmission over the Internet or method of electronic storage is 100% secure, and
we cannot guarantee absolute security.
Sharing Your Data
We may share your personal data with the following third parties:
- Service Providers: To assist us in delivering services, processing payments, and maintaining the website.
- Legal Authorities: If required to do so by law or in response to a legal request.
- Business Partners: For purposes such as co-marketing and promoting products, with your prior consent.
We will never sell or rent your personal information to third parties.
Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device to collect and store information about your preferences. You can manage cookies through your browser settings, but please note that disabling cookies may affect your experience on our website.
For more detailed information on how we use cookies, please refer to our Cookie Policy.
Retention of Your Data
We will retain your personal data for as long as necessary for the purposes set out in this Privacy Policy, including for the purpose of satisfying any legal, accounting, or reporting requirements.
When we no longer require your data, we will securely delete or anonymise it.
Your Rights Regarding Your Data
Under applicable data protection laws, including the UAE’s data protection regulations, you have the following rights:
- Access: You may request access to the personal data we hold about you.
- Rectification: You can request the correction of any inaccurate or incomplete information.
- Erasure: You may request that we delete your personal data, subject to certain exceptions.
- Restriction: You can request that we restrict the processing of your data in certain circumstances.
- Portability: You may request the transfer of your data to another service provider in a structured, commonly used, and machine-readable format.
- Objection: You may object to the processing of your personal data in certain circumstances.
To exercise these rights, please contact us using the details provided below.
Third-Party Links
Our website may contain links to third-party websites, services, or social media platforms. We are not responsible for the content or privacy practices of these third-party sites. We encourage you to read their privacy policies before providing them with any personal information.
Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If you are a parent or guardian and believe that we may have collected personal data from a child, please contact us immediately so that we can take appropriate action.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the revised policy will be effective immediately upon publication. We encourage you to review this policy periodically.
By continuing to use our services after changes have been made, you agree to be bound by the updated Privacy Policy.
Contact Us
If you have any questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact us:
Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of the United Arab Emirates, specifically the laws applicable in Dubai.